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Careers 2017-12-27T14:15:20+00:00

View Current Job Listings at Women’s Specialists of New Mexico, Ltd.

Women’s Specialists of New Mexico currently has the following positions open.  Resumes for these positions maybe submitted to careers@wsnm.org.

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Job Title:  Appointment Scheduler​/Operator

Summary of Position Description:

Responsible for answering and directing phone calls to the appropriate personal; schedule appointments for all providers in all WSNM locations.

  • Schedule patient appointments according to pre-established guidelines
  • Transfer calls to appropriate departments or personal
  • Confirm patient appointments two days in advance (when needed by reception)
  • Work compatibly with all other departments and employees of WSNM
  • Cover Main Operator as necessary
  • Provide excellent communication and customer service
  • Engage in positive patient interactions
  • Become proficient in practice management computer system and telephone/voicemail system

Additional Assignments:

  • Distribute incoming mail and packages;
  • Mail out recall cards;
  • Sort and scan patient “Release of Information” forms;
  • Additional duties as necessary.

Job Qualifications:

  • High school degree or GED
  •  Minimum of one year experience with multiple phone lines preferred;
  •  Knowledge of computer systems and telephone/voice mail system preferred;
  • Strong customer service and communication skills.

Physical Requirements:

  • Hearing, speaking and visual acuity;
  • Sitting for long periods of time;
  • Hand/wrist movement to write, use computer, phone and copier.

Submit your Résumé

Job Title:  Patient Service Representative

Summary of Position Description:

Responsible for efficient check-in and checkout processes to include polite, professional and caring interactions with patients.  Accurate computer skills and assure appropriate collection of patient balances.

Primary Duties Include:

  •  Assure good customer service
  • Greet and check patients in and out in timely manner
  • Update personal and insurance demographics in computer
  • Follow-up on all computer system alerts
  • Collect co-pays and other balances due from patient
  • Enter all recall dates and resolve recall appointments
  • Schedule return appointments as needed
  • Balance collections daily; close batches in timely manner
  • Verify insurance information
  • Appointment confirmation phone calls
  • Attain adequate computer skills in the practice management computer system
  • Work compatibly with all other departments and employees of WSNM

Additional Assignments:

  • Open and close procedure, monitor waiting areas and assure a safe clean environment for patients
  • Open the lobby at certain times (early) as needed
  • Print and separate schedules for the providers
  • Travel to other locations as needed
  • Assemble charts for new patients
  • In order to ensure maximum flexibility and efficiency, WSNM promotes and encourages cross training
  • Employees may be assigned additional duties as necessary or desirable by management

Job Qualifications:

  • High school degree or GED
  • Minimum of one year experience as a medical office receptionist preferred
  • Strong customer service and communication skills
  • Knowledge of basic medical terminology

Physical Requirements:

  • Hearing, speaking and visual acuity;
  • Must have the ability to lift at least 20 pounds
  • Stand and sit for long periods of time
  • Hand/wrist movement to write, use computer, phone and copier.

Submit your Résumé