New Location Will Improve Patient Experience
On November 1, WSNM officially moved our home office from 201 Cedar St SE to 1001 Coal Ave SE. The new location is one block south and the change is being made to increase convenience for patients. The new location on Coal offers more parking spaces, shorter walking distances and easier access to appointments.
According to WSNM Executive Director Kathy Teston, “This move is about creating more convenience for our patients. The complaint we hear most often from patients and family members who see us at the downtown office is about parking. Our current location at the Presbyterian Hospital campus on Central Avenue is inside a multi-story building on the fifth floor. Patients often walk long distances across crowed outdoor parking lots or navigate a large, hectic parking structure. Our new office is a two-story building with plenty of on-site surface parking. We have been communicating about the move with our patients for a few months now and we are getting very positive feedback.”
“Our downtown office tends to be our busiest”, said Teston, “we have 12 full-time providers seeing 35,000 patient visits a year. We are investing in the new space at 1001 Coal for our patients’ convenience and we’re also taking the opportunity to provide patients with a fresh and up-to-date medical office.”